Work order management software: AI search visibility ranking (2026)
How AI search engines rank work order management software by visibility and citations. 20 brands measured monthly across Google AI Mode: which brands the AI names in answers, which domains it cites as sources, and how the leaders compare. Work order management software used to assign jobs, track maintenance tasks, dispatch field teams, and manage service completion across operations. Composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →
Refreshed Jun 17, 2026Download this ranking as a PDF
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At a glance
What we observed in this categoryauto-generated
MaintainX leads the work order management software category with a visibility score of 25.0%, more than double the 12.5% held by four brands tied at rank two through five. That gap is substantial given the category average visibility sits at just 3.8%. Fiix is the only other brand to register a composite score above 9, making MaintainX and Fiix the clear two-tier leadership group. The remaining 15 brands in the 20-brand field carry composite scores of zero, confirming extreme concentration at the top.
A sharp divergence between visibility and citation runs through this category. MaintainX is named in 25.0% of AI responses but cited in 0.0% of them, meaning the AI mentions the brand without linking to its domain. Fiix is the sole top-five brand where visibility and citation are equal, both at 12.5%. FMX presents the most striking inversion: it holds 0.0% visibility yet earns a 25.0% citation rate, making it the most trusted source in the dataset despite never being surfaced as a named recommendation.
Google AI Mode is the top engine for every brand in this dataset, so no engine-level differentiation exists. On the source side, the AI appears to anchor heavily on third-party and community content, with msidata.com and youtube.com appearing before brand-owned domains in the top cited sources list. Reddit.com also features, suggesting user-generated discussion carries weight. Brand domains like fiixsoftware.com, gofmx.com, and getmaintainx.com do appear in the cited sources list, but they trail the third-party properties in prominence.
Movers & shakers since last refresh
Biggest visibility risers
-
Jobber 0% → 12% · rank #9 → #3+12pp
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Housecall Pro 0% → 12% · rank #10 → #4+12pp
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ServiceTitan 0% → 12% · rank #14 → #5+12pp
Biggest visibility fallers
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Limble 25% → 0% · rank #2 → #8-25pp
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UpKeep 12% → 0% · rank #3 → #7-12pp
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IBM Maximo 12% → 0% · rank #5 → #9-12pp
The ranking
| # | Brand | Visibility | Citation | Top engine |
|---|---|---|---|---|
| 1 |
maintainx.com
|
25% | 0% | Google AI Mode |
MaintainX holds 25.0% visibility, nearly 6.6 times the 3.8% category average, but records 0.0% citation, meaning it is named but never linked by the AI. |
||||
| 2 |
fiixsoftware.com
|
12% | 12% | Google AI Mode |
Fiix is the only top-five brand with matching visibility and citation at 12.5% each, making it the most balanced authority signal among all ranked brands. |
||||
| 3 |
jobber.com
|
12% | 0% | Google AI Mode |
Jobber jumped from rank 9 to rank 3, adding 12.5 visibility points in this period, yet still records 0.0% citation alongside its new visibility gain. |
||||
| 4 |
housecallpro.com
|
12% | 0% | Google AI Mode |
Housecall Pro rose from rank 10 to rank 4 with a 12.5-point visibility increase, but like Jobber it carries zero citation share in the current data. |
||||
| 5 |
servicetitan.com
|
12% | 0% | Google AI Mode |
ServiceTitan made the largest rank jump of any brand, moving from rank 14 to rank 5, yet its 12.5% visibility still comes with a 0.0% citation rate. |
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| 6 |
gofmx.com
|
0% | 25% | Google AI Mode |
| 7 |
upkeep.com
|
0% | 0% | Google AI Mode |
| 8 |
limblecmms.com
|
0% | 0% | Google AI Mode |
| 9 |
ibm.com
|
0% | 0% | Google AI Mode |
| 10 |
emaint.com
|
0% | 0% | Google AI Mode |
| 11 |
servicenow.com
|
0% | 0% | Google AI Mode |
| 12 |
fieldpulse.com
|
0% | 0% | Google AI Mode |
| 13 |
servicefusion.com
|
0% | 0% | Google AI Mode |
| 14 |
simprogroup.com
|
0% | 0% | Google AI Mode |
| 15 |
oracle.com
|
0% | 0% | Google AI Mode |
| 16 |
freshworks.com
|
0% | 0% | Google AI Mode |
| 17 |
corrigo.com
|
0% | 0% | Google AI Mode |
| 18 |
fieldedge.com
|
0% | 0% | Google AI Mode |
| 19 |
commusoft.us
|
0% | 0% | Google AI Mode |
| 20 |
axxerion.com
|
0% | 0% | Google AI Mode |
Sources AI engines trust in this category
Across the 8 buyer-intent queries we ran on work order management software, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.
How to read this ranking
Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.
Visibility = being named
A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer.
Citation rate = being trusted
Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence — different from being named.
Top engine differs by brand
The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps.
Rankings move month to month
AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 30 days and refresh this page automatically.
Get your own work order management software brand audited
The brands above were curated from public market-leader lists. Want the same measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.
Frequently asked about work order management software AI visibility
Who leads AI visibility in work order management software?
MaintainX leads with 25.0% visibility, more than double the 12.5% held by the next group of brands and well above the 3.8% category average.
Which brand is most cited by AI in the work order management software category?
FMX holds the highest citation rate at 25.0% despite having 0.0% visibility, making it the most trusted source the AI links to without surfacing as a named recommendation.
What sources does AI cite most for work order management software research?
The top cited sources are msidata.com, youtube.com, and reddit.com, which all appear ahead of brand-owned domains in the cited sources list, suggesting third-party and community content anchors AI responses.
Which brands lost the most AI visibility recently in this category?
Limble dropped from 25.0% to 0.0% visibility (a 25-point loss) and fell from rank 2 to rank 8, while UpKeep and IBM Maximo each lost 12.5 points and fell four ranks.
Which brands gained the most AI visibility in the latest period?
Jobber, Housecall Pro, and ServiceTitan each added 12.5 visibility points from a base of 0.0%, with ServiceTitan making the largest rank jump of nine positions.
Is there a gap between being named by AI and being cited by AI in this category?
Yes, four of the top five brands by visibility record 0.0% citation, meaning the AI mentions them without linking to their domains, while FMX shows the reverse pattern with 25.0% citation and 0.0% visibility.