Telemedicine software: AI search visibility ranking (2026)
How AI search engines rank telemedicine software by visibility and citations. 20 brands measured monthly across Google AI Mode: which brands the AI names in answers, which domains it cites as sources, and how the leaders compare. Telemedicine software used to deliver virtual visits, coordinate remote care, support digital intake, and connect patients with clinicians across specialties. Composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →
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When users ask AI engines about Telemedicine software, Mend frequently emerges as the leader, mentioned in 62.5% of visibility checks. Doxy.me and VSee follow as other top contenders. Mend’s consistent citations across sources indicate its strong position in the market and reliability according to AI-driven analysis.
The rankings are a result of analysis from various sources, notably sermo.com and vsee.com. These are influential in the aggregator space, suggesting that AI engines heavily pull data from review sites and expert commentary. Such domains provide a comprehensive view based on multiple user experiences and expert reviews.
For buyers evaluating Telemedicine software brands, the emphasis AI engines place on recent reviews and third-party validation is crucial. Consider the freshness and reliability of reviews on platforms like sermo.com when making a decision. Brands with strong topical authority, especially in specific subcategories of Telemedicine solutions, are highly valued by AI sources.
At a glance
What we observed in this category
Mend leads the telemedicine software category with a composite score of 47.5, jumping from rank 5 to rank 1 after a visibility delta of 50 percentage points. Doxy.me matches Mend on raw visibility at 62.5%, yet its composite score sits 3.7 points lower at 43.8, meaning the gap at the top is narrow but real. Both brands sit five times above the category average visibility of 12.5%, which signals a two-brand concentration that leaves the remaining 18 brands fighting for a thin share of AI-generated attention.
VSee is the sharpest divergence case in the data: its visibility is only 12.5% yet its citation rate is 62.5%, the highest in the category by a wide margin. Doxy.me shows the opposite pattern, appearing in 62.5% of responses but earning zero citations. Mend is the only brand that holds meaningful scores on both axes, with 62.5% visibility and 12.5% citations. This split suggests that being named by AI and being trusted enough to link to are largely independent outcomes in this category.
Google AI Mode is the sole engine recorded across all 20 brands in this audit, meaning the entire visibility and citation picture is anchored on one source. Among the top cited external sources, vsee.com appears alongside sermo.com, youtube.com, and niche clinical sites such as medesk.net and prognocis.com. The presence of those smaller specialist domains in the citation list, rather than the major brand sites themselves, suggests AI is drawing on third-party review and comparison content rather than vendor-owned pages for its sourcing.
Movers & shakers since last refresh
Biggest visibility risers
-
Mend 12% → 62% · rank #5 → #1+50pp
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Doxy.me 25% → 62% · rank #1 → #2+38pp
-
Amwell 12% → 38% · rank #4 → #4+25pp
The ranking
| # | Brand | Visibility | Citation | Top engine |
|---|---|---|---|---|
| 1 |
mend.com
|
62% | 12% | Google AI Mode |
Mend holds a 62.5% visibility and 12.5% citation rate, the only top-5 brand with meaningful scores on both axes, and its composite of 47.5 leads the category by 3.7 points over Doxy.me. |
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| 2 |
doxy.me
|
62% | 0% | Google AI Mode |
Doxy.me matches Mend on visibility at 62.5% but records zero citations, a gap that pulls its composite to 43.8 and flags a named-but-not-trusted dynamic against the category average citation rate of 3.8%. |
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| 3 |
vsee.com
|
12% | 62% | Google AI Mode |
VSee has the highest citation rate in the dataset at 62.5% despite only 12.5% visibility, making it the most trusted brand per AI citation while remaining rarely mentioned in direct responses. |
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| 4 |
amwell.com
|
38% | 0% | Google AI Mode |
Amwell holds 37.5% visibility with zero citations and a composite of 26.2, three times the category average visibility but earning no citation weight, placing it mid-tier in AI trust despite decent mention frequency. |
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| 5 |
teladochealth.com
|
25% | 0% | Google AI Mode |
Teladoc Health records 25% visibility and zero citations for a composite of 17.5, sitting below the category midpoint despite being one of the most recognised brands in telemedicine outside AI search. |
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| 6 |
simplepractice.com
|
12% | 0% | Google AI Mode |
| 7 |
sprucehealth.com
|
12% | 0% | Google AI Mode |
| 8 |
updox.com
|
12% | 0% | Google AI Mode |
| 9 |
carepatron.com
|
12% | 0% | Google AI Mode |
| 10 |
zoom.com
|
0% | 0% | Google AI Mode |
| 11 |
athenahealth.com
|
0% | 0% | Google AI Mode |
| 12 |
eclinicalworks.com
|
0% | 0% | Google AI Mode |
| 13 |
epic.com
|
0% | 0% | Google AI Mode |
| 14 |
oracle.com
|
0% | 0% | Google AI Mode |
| 15 |
theraplatform.com
|
0% | 0% | Google AI Mode |
| 16 |
oncallhealth.com
|
0% | 0% | Google AI Mode |
| 17 |
wheel.com
|
0% | 0% | Google AI Mode |
| 18 |
ringcentral.com
|
0% | 0% | Google AI Mode |
| 19 |
zocdoc.com
|
0% | 0% | Google AI Mode |
| 20 |
jane.app
|
0% | 0% | Google AI Mode |
Sources AI engines trust in this category
Across the 8 buyer-intent queries we ran on telemedicine software, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.
How to read this ranking
Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.
Visibility = being named
A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer. More on visibility →
Citation rate = being trusted
Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence, different from being named. More on citation rate →
Top engine differs by brand
The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps. How AI engines pick sources →
Rankings move month to month
AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 30 days and refresh this page automatically. How AI search ranking works →
Get your own telemedicine software brand audited
The brands above were curated from public market-leader lists. Want the same measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.
Frequently asked about telemedicine software AI visibility
Who leads AI visibility in telemedicine software?
Mend and Doxy.me are joint leaders on raw visibility at 62.5% each, but Mend holds the top composite score of 47.5 due to its additional 12.5% citation rate. Doxy.me records zero citations despite equal mention frequency.
Which telemedicine software brand is most cited by AI, and does it match its visibility rank?
VSee is the most cited brand at 62.5%, yet it ranks third overall with only 12.5% visibility, meaning citation rate and mention frequency are almost entirely uncorrelated in this category.
What sources does AI cite most for telemedicine software research?
The top cited sources include sermo.com, vsee.com, youtube.com, mindbowser.com, and several niche clinical platforms such as medesk.net and prognocis.com, suggesting AI relies on third-party and comparison content rather than vendor sites.
How does the category average visibility compare to the top brands?
The category average visibility is 12.5%, while Mend and Doxy.me both sit at 62.5%, meaning the top two brands are exactly five times more visible than the average across the 20-brand field.
Which brands have risen fastest in AI visibility for telemedicine software?
Mend recorded the largest gain, with visibility rising 50 percentage points from 12.5% to 62.5% and a rank jump from 5 to 1. Doxy.me rose 37.5 percentage points though it dropped one rank as Mend overtook it.
Is AI visibility for telemedicine software concentrated in one engine?
Yes, all 20 brands in this audit list Google AI Mode as their top engine, with no other engine appearing in the data, meaning the entire visibility landscape reflects a single AI surface.