Telehealth platforms: AI search visibility ranking (2026)
How AI search engines rank telehealth platforms by visibility and citations. 20 brands measured monthly across Google AI Mode: which brands the AI names in answers, which domains it cites as sources, and how the leaders compare. Platforms used by healthcare providers to run virtual visits, remote consultations, patient messaging, scheduling, and digital care delivery. Composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →
Download this ranking as a PDF
We'll email it to you. One-off send — no list, no follow-up, no surprise marketing.
When buyers ask AI engines about the top Telehealth platforms, Mend frequently emerges as the leader, appearing in 62.5% of responses. Other notable mentions include Amwell and VSee, which also have a strong presence in AI-generated suggestions. Mend's high visibility may offer a key advantage for those considering their options.
The rankings are influenced largely by the sources AI engines rely on; top-cited domains include goodrx.com, forbes.com, and youtube.com. These platforms often serve as aggregators and review sites, offering a breadth of opinions and analyses that feed into the AI's algorithmic determination of visibility.
For buyers, this means that when evaluating Telehealth platforms, a brand's frequent mention by AI engines can indicate strong third-party validation and consistent recent reviews. Considering platforms with high AI visibility, such as Mend, could be advantageous, given the weight AI places on topical authority and up-to-date information.
At a glance
What we observed in this category
Mend dominates this category with a visibility score of 62.5%, against a category average of just 3.8%. That gap is significant: the second-ranked brand, Amwell, sits at 12.5% visibility, meaning Mend holds roughly five times Amwell's share of AI-generated mentions. Mend also rose from rank 5 to rank 1 in the most recent period, adding 50 percentage points of visibility. No other brand in the dataset shows a comparable movement, making this a heavily top-weighted landscape with one clear outlier.
A notable divergence exists between being named and being cited. Mend and Amwell hold the top two visibility scores yet carry 0% citation rates. VSee, Sesame, and Teladoc Health show zero visibility but hold citation rates of 25%, 12.5%, and 12.5% respectively. This means AI Mode is referencing VSee and Teladoc as sources while not naming them in direct answers, suggesting these brands earn trust as supporting evidence rather than as primary recommendations surfaced to users.
Google AI Mode is the top engine for every brand in this dataset, confirming the audit is effectively a single-engine view. Among the cited sources listed, goodrx.com and forbes.com appear before any telehealth platform's own domain. VSee's domain (vsee.com) is the only brand-owned site in the top cited sources list, which aligns with its 25% citation rate. Third-party health and media properties are clearly anchoring AI responses more than the platforms' own web presences.
Movers & shakers since last refresh
Biggest visibility risers
-
Mend 12% → 62% · rank #5 → #1+50pp
Biggest visibility fallers
-
VSee 12% → 0% · rank #1 → #3-12pp
-
Sesame 12% → 0% · rank #3 → #4-12pp
The ranking
| # | Brand | Visibility | Citation | Top engine |
|---|---|---|---|---|
| 1 |
mend.com
|
62% | 0% | Google AI Mode |
Mend leads with 62.5% visibility, roughly 16 times the 3.8% category average, yet holds a 0% citation rate, meaning AI names it without linking to it. |
||||
| 2 |
amwell.com
|
12% | 0% | Google AI Mode |
Amwell sits at 12.5% visibility and 0% citations, placing it clearly second but with a composite score of 8.8, far below Mend's 43.8. |
||||
| 3 |
vsee.com
|
0% | 25% | Google AI Mode |
VSee has zero visibility yet a 25% citation rate, the highest in the category, indicating AI uses it as a reference source but does not surface it in direct answers. |
||||
| 4 |
sesamecare.com
|
0% | 12% | Google AI Mode |
Sesame holds 0% visibility and 12.5% citations, falling from rank 3 to rank 4 after losing 12.5 percentage points of visibility in the latest period. |
||||
| 5 |
teladochealth.com
|
0% | 12% | Google AI Mode |
Teladoc Health matches Sesame's composite score of 3.8, with 0% visibility and 12.5% citations, despite being one of the most widely recognised brands in the sector. |
||||
| 6 |
curogram.com
|
0% | 0% | Google AI Mode |
| 7 |
doxy.me
|
0% | 0% | Google AI Mode |
| 8 |
zoom.us
|
0% | 0% | Google AI Mode |
| 9 |
simplepractice.com
|
0% | 0% | Google AI Mode |
| 10 |
oncallhealth.com
|
0% | 0% | Google AI Mode |
| 11 |
gethealthie.com
|
0% | 0% | Google AI Mode |
| 12 |
mdlive.com
|
0% | 0% | Google AI Mode |
| 13 |
includedhealth.com
|
0% | 0% | Google AI Mode |
| 14 |
plushcare.com
|
0% | 0% | Google AI Mode |
| 15 |
wheel.com
|
0% | 0% | Google AI Mode |
| 16 |
athenahealth.com
|
0% | 0% | Google AI Mode |
| 17 |
eclinicalworks.com
|
0% | 0% | Google AI Mode |
| 18 |
nextgen.com
|
0% | 0% | Google AI Mode |
| 19 |
drchrono.com
|
0% | 0% | Google AI Mode |
| 20 |
advancedmd.com
|
0% | 0% | Google AI Mode |
Sources AI engines trust in this category
Across the 8 buyer-intent queries we ran on telehealth platforms, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.
How to read this ranking
Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.
Visibility = being named
A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer. More on visibility →
Citation rate = being trusted
Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence, different from being named. More on citation rate →
Top engine differs by brand
The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps. How AI engines pick sources →
Rankings move month to month
AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 30 days and refresh this page automatically. How AI search ranking works →
Get your own telehealth platforms brand audited
The brands above were curated from public market-leader lists. Want the same measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.
Frequently asked about telehealth platforms AI visibility
Who leads AI visibility in the telehealth platforms category?
Mend leads with 62.5% visibility, a composite score of 43.8, and a rank jump from 5 to 1 in the latest audit period. No other brand comes close, with second-ranked Amwell at 12.5% visibility.
Which telehealth brands are cited most often by Google AI Mode?
VSee has the highest citation rate at 25%, followed by Sesame and Teladoc Health both at 12.5%. Notably, none of these brands have any measured visibility, meaning they appear as sources rather than as named answers.
What sources does AI cite most for telehealth platform research?
The top cited sources include goodrx.com, forbes.com, youtube.com, and zocdoc.com, all third-party properties. VSee's own domain (vsee.com) is the only brand-owned site appearing in that top cited sources list.
Is there a gap between a telehealth brand being named and being cited by AI?
Yes, the gap is stark. Mend and Amwell hold the top visibility scores but have 0% citation rates, while VSee, Sesame, and Teladoc Health are cited but have 0% visibility.
Which telehealth brands saw the biggest AI visibility changes recently?
Mend was the biggest riser, gaining 50 percentage points of visibility to reach 62.5%. VSee and Sesame were the biggest fallers, each losing 12.5 percentage points and dropping to zero visibility.
How concentrated is AI visibility across the telehealth platforms category?
Highly concentrated. The category average visibility is just 3.8%, and 15 of the 20 tracked brands show 0% visibility. Mend alone accounts for the overwhelming majority of AI-generated named mentions.