AEO for telehealth platforms: AI search visibility ranking
How AI search engines rank telehealth platforms by visibility and citations. 20 brands measured quarterly across Google AI Mode: which brands the AI names in answers, which domains it cites as sources, and how the leaders compare. Platforms used by healthcare providers to run virtual visits, remote consultations, patient messaging, scheduling, and digital care delivery. Composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →
Download this AEO ranking as a PDF
We'll email it to you. One-off send — no list, no follow-up, no surprise marketing.
AI engines consistently name Sesame as the leading Telehealth platform when buyers ask about their options. With a visibility of 25 percent, Sesame stands out in the industry. Other top brands frequently mentioned include MDLIVE and Curogram, each offering unique features that cater to different user needs.
The rankings reflect the influence of top-cited sources such as healthline.com, sermo.com, and goodrx.com. These sites are well-known aggregators and review platforms, which means they aggregate a wide array of user reviews and expert opinions. Their prominence indicates substantial influence in shaping AI engines' responses regarding Telehealth.
For buyers, this page serves as a guideline grounded in what AI engines prioritize. One key takeaway is the importance of recent, comprehensive reviews and third-party validation. Platforms like Sesame gain higher visibility thanks to their presence on authoritative sites, making these factors crucial to consider when choosing a Telehealth solution.
At a glance
What we observed in this category
Sesame and MDLIVE jointly lead the telehealth category with identical visibility scores of 25.0%, both sitting well above the category average of 4.4%. Their composite scores of 17.5 each place them materially ahead of third-ranked Curogram at 16.2. The gap matters because the average brand in this set scores near zero on both metrics, meaning AI presence is highly concentrated at the top. Mend previously held rank 1 with 62.5% visibility but has collapsed to 0.0%, the sharpest single faller in the data.
A clear divergence exists between brands that are named and those that are cited as sources. Teladoc Health carries 0.0% visibility yet leads all brands on citation rate at 37.5%, scoring a composite of 11.2 without being surfaced in any AI narrative responses. Curogram shows the opposite pattern to a degree, appearing in responses at 12.5% while also earning 25.0% in citations. Sesame and MDLIVE, despite leading on visibility, hold a 0.0% citation rate, meaning AI describes them but does not link to them as evidence.
Every brand in the top 10 lists Google AI Mode as its top engine, indicating the audit data is effectively single-engine. The sources AI anchors on when generating telehealth answers are predominantly third-party health and review properties: healthline.com, goodrx.com, and zocdoc.com appear alongside more niche references such as sermo.com and doccure.io. No brand domain from the ranked list appears among the top cited sources, confirming that AI is drawing on independent health media rather than vendor-owned content to substantiate its telehealth responses.
Movers & shakers since last refresh
Biggest visibility risers
-
Sesame 0% → 25% · rank #4 → #1+25pp
-
MDLIVE 0% → 25% · rank #12 → #2+25pp
-
Curogram 0% → 12% · rank #6 → #3+12pp
Biggest visibility fallers
-
Mend 62% → 0% · rank #1 → #8-62pp
The AEO ranking
| # | Brand | Visibility | Citation | Top engine |
|---|---|---|---|---|
| 1 |
sesamecare.com
|
25% | 0% | Google AI Mode |
Sesame leads with 25.0% visibility, nearly six times the 4.4% category average, but holds a 0.0% citation rate, meaning it is described but never used as a source. |
||||
| 2 |
mdlive.com
|
25% | 0% | Google AI Mode |
MDLIVE matches Sesame exactly at 25.0% visibility and 0.0% citations, having jumped from rank 12 previously, the largest rank-change among all risers at plus 10 positions. |
||||
| 3 |
curogram.com
|
12% | 25% | Google AI Mode |
Curogram is the only top-5 brand that gains meaningfully on both metrics, holding 12.5% visibility and 25.0% citations, the highest citation rate among brands with any visibility. |
||||
| 4 |
teladochealth.com
|
0% | 38% | Google AI Mode |
Teladoc Health is a pure citation asset with 0.0% visibility but 37.5% citation rate, the highest in the dataset, suggesting AI uses it as evidence without naming it in narratives. |
||||
| 5 |
doxy.me
|
12% | 0% | Google AI Mode |
Doxy.me holds 12.5% visibility and 0.0% citations, identical to Amwell in both metrics, placing it mid-tier with a composite score of 8.8 against a near-zero category average. |
||||
| 6 |
amwell.com
|
12% | 0% | Google AI Mode |
| 7 |
vsee.com
|
0% | 12% | Google AI Mode |
| 8 |
mend.com
|
0% | 0% | Google AI Mode |
| 9 |
zoom.us
|
0% | 0% | Google AI Mode |
| 10 |
simplepractice.com
|
0% | 0% | Google AI Mode |
| 11 |
oncallhealth.com
|
0% | 0% | Google AI Mode |
| 12 |
gethealthie.com
|
0% | 0% | Google AI Mode |
| 13 |
includedhealth.com
|
0% | 0% | Google AI Mode |
| 14 |
plushcare.com
|
0% | 0% | Google AI Mode |
| 15 |
wheel.com
|
0% | 0% | Google AI Mode |
| 16 |
athenahealth.com
|
0% | 0% | Google AI Mode |
| 17 |
eclinicalworks.com
|
0% | 0% | Google AI Mode |
| 18 |
nextgen.com
|
0% | 0% | Google AI Mode |
| 19 |
drchrono.com
|
0% | 0% | Google AI Mode |
| 20 |
advancedmd.com
|
0% | 0% | Google AI Mode |
Sources AI engines trust in this category
Across the 8 buyer-intent queries we ran on telehealth platforms, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.
How to read this AEO ranking
Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.
Visibility = being named
A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer. More on visibility →
Citation rate = being trusted
Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence, different from being named. More on citation rate →
Top engine differs by brand
The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps. How AI engines pick sources →
AEO rankings move month to month
AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 90 days and refresh this page automatically. How AI search ranking works →
Run an AEO audit on your own telehealth platforms brand
The brands above were curated from public market-leader lists. Want the same answer engine optimisation measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.
Frequently asked about AEO for telehealth platforms
Who leads AI visibility in telehealth platforms?
Sesame and MDLIVE are joint leaders, both at 25.0% visibility and a composite score of 17.5, well above the category average of 4.4%.
Which telehealth brand is cited most often by Google AI Mode?
Teladoc Health holds the highest citation rate at 37.5%, despite having 0.0% visibility, meaning AI references it as a source without naming it in responses.
What sources does Google AI Mode anchor on for telehealth research?
The top cited sources are third-party health and review properties including healthline.com, goodrx.com, zocdoc.com, and sermo.com. No brand domain from the ranked list appears among them.
Which brand experienced the biggest drop in AI visibility for telehealth?
Mend fell from rank 1 with 62.5% visibility to rank 8 with 0.0% visibility, a delta of minus 62.5 percentage points, the largest decline in the dataset.
Is there a meaningful gap between being named in AI responses and being cited as a source?
Yes. Sesame and MDLIVE lead on visibility at 25.0% each but hold 0.0% citation rates, while Teladoc Health shows the reverse with 37.5% citations and no visibility at all.
How concentrated is AI visibility in the telehealth category?
It is highly concentrated: the category average visibility is 4.4%, and half of the top 10 brands including Teladoc, VSee, Mend, Zoom for Healthcare, and SimplePractice hold 0.0% visibility.