AEO for status page software: AI search visibility ranking
How AI search engines rank status page software by visibility and citations. 20 brands measured quarterly across Google AI Mode: which brands the AI names in answers, which domains it cites as sources, and how the leaders compare. Incident communication platforms used to publish system status, outage updates, maintenance notices, and uptime transparency for customers. Composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →
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When buyers ask AI engines about Status page software, Atlassian Statuspage consistently emerges as the leader, with a visibility score of 75.0 percent. Instatus and Hund also feature prominently. This suggests that these brands are frequently mentioned and recommended by AI-driven platforms in response to queries.
The rankings largely reflect where AI engines are sourcing their information. Leading sources include google.com and various aggregator or review sites like augmentcode.com and guideflow.com. These platforms compile comprehensive reviews and comparisons, helping AI engines to identify the software that is most frequently cited and recommended.
For a buyer evaluating this list, it's crucial to consider what AI engines prioritize: recent reviews and third-party validations from reputable sources. Look for brands that not only have strong visibility but also consistent citations across top sources, as this indicates recognized authority and relevance in the Status page software category.
At a glance
What we observed in this category
Atlassian Statuspage leads the category with a visibility score of 75%, more than 25 percentage points ahead of second-placed Instatus at 50%. That gap matters because the composite score drops from 56.2 to 38.8 between rank one and rank two, meaning the AI model is consistently surfacing Atlassian Statuspage across a far wider set of queries. Every brand from rank three downward sits at 25% visibility or below, confirming that AEO performance in this category is heavily concentrated at the top.
Citation and visibility do not move in lockstep here, which is a notable pattern for AEO analysts. Hund sits at rank three with 25% visibility but earns zero citations, while Hyperping and Statuspal each hold 0% visibility yet retain a 12.5% citation rate. This means Google AI Mode is referencing some brands as sources without naming them as recommended tools, a divergence that signals those brands are trusted as informational nodes rather than featured products.
The source list that Google AI Mode anchors on for this category includes third-party comparison and developer content properties such as augmentcode.com, guideflow.com, onlineornot.com, devhelm.io, and github.com, alongside reddit.com and uptimerobot.com. Google.com itself appears at the top of the cited sources list. The absence of the brands' own domains from the top cited sources suggests the AI is drawing category knowledge from independent review and community content rather than vendor-owned pages.
Movers & shakers since last refresh
Biggest visibility risers
-
Hund 0% → 25% · rank #9 → #3+25pp
-
Pingdom 0% → 12% · rank #14 → #5+12pp
Biggest visibility fallers
-
Hyperping 50% → 0% · rank #3 → #6-50pp
-
Instatus 88% → 50% · rank #1 → #2-38pp
-
Atlassian Statuspage 88% → 75% · rank #2 → #1-12pp
The AEO ranking
| # | Brand | Visibility | Citation | Top engine |
|---|---|---|---|---|
| 1 |
atlassian.com
|
75% | 12% | Google AI Mode |
Atlassian Statuspage leads with 75% visibility and a composite score of 56.2, roughly 17 points above Instatus and more than 47 points above every other brand. |
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| 2 |
instatus.com
|
50% | 12% | Google AI Mode |
Instatus holds 50% visibility and matches the leader on citation rate at 12.5%, but its visibility has fallen 37.5 points from the previous period, the sharpest drop among top-five brands. |
||||
| 3 |
hund.io
|
25% | 0% | Google AI Mode |
Hund jumped from rank 9 to rank 3 with a 25-point visibility gain, yet its citation rate remains at 0%, indicating it is mentioned but not yet cited as a source by Google AI Mode. |
||||
| 4 |
status.io
|
12% | 0% | Google AI Mode |
Status.io sits at 12.5% visibility with zero citations and a composite score of 8.8, placing it at the same level as Pingdom and well below the top three in every metric. |
||||
| 5 |
pingdom.com
|
12% | 0% | Google AI Mode |
Pingdom rose from rank 14 to rank 5 with a 12.5-point visibility gain from zero, but like Status.io it holds no citations, giving it a composite score of 8.8. |
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| 6 |
hyperping.com
|
0% | 12% | Google AI Mode |
| 7 |
statuspal.io
|
0% | 12% | Google AI Mode |
| 8 |
pulsetic.com
|
0% | 12% | Google AI Mode |
| 9 |
betterstack.com
|
0% | 0% | Google AI Mode |
| 10 |
sorryapp.com
|
0% | 0% | Google AI Mode |
| 11 |
checklyhq.com
|
0% | 0% | Google AI Mode |
| 12 |
cachethq.io
|
0% | 0% | Google AI Mode |
| 13 |
uptime.com
|
0% | 0% | Google AI Mode |
| 14 |
freshworks.com
|
0% | 0% | Google AI Mode |
| 15 |
statushub.com
|
0% | 0% | Google AI Mode |
| 16 |
ohdear.app
|
0% | 0% | Google AI Mode |
| 17 |
cronitor.io
|
0% | 0% | Google AI Mode |
| 18 |
uptrends.com
|
0% | 0% | Google AI Mode |
| 19 |
hetrixtools.com
|
0% | 0% | Google AI Mode |
| 20 |
cachethq.io
|
0% | 0% | Google AI Mode |
Sources AI engines trust in this category
Across the 8 buyer-intent queries we ran on status page software, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.
How to read this AEO ranking
Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.
Visibility = being named
A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer. More on visibility →
Citation rate = being trusted
Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence, different from being named. More on citation rate →
Top engine differs by brand
The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps. How AI engines pick sources →
AEO rankings move month to month
AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 90 days and refresh this page automatically. How AI search ranking works →
Run an AEO audit on your own status page software brand
The brands above were curated from public market-leader lists. Want the same answer engine optimisation measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.
Frequently asked about AEO for status page software
Who leads AEO in Status page software?
Atlassian Statuspage leads with 75% visibility and a composite score of 56.2, well ahead of Instatus at 50% visibility and a score of 38.8.
What sources does Google AI Mode cite most for Status page software research?
The top cited sources include google.com, augmentcode.com, guideflow.com, onlineornot.com, devhelm.io, reddit.com, uptimerobot.com, and github.com, suggesting the AI anchors on independent developer and comparison content rather than vendor sites.
Which brands have the biggest gap between visibility and citation in this category?
Hund has 25% visibility but 0% citation, while Hyperping and Statuspal have 0% visibility but 12.5% citation each, showing that being mentioned in AI answers and being cited as a source are distinct outcomes.
How volatile is AEO performance in the Status page software category?
Performance has shifted sharply: Hund gained 25 visibility points and moved from rank 9 to rank 3, while Hyperping lost 50 visibility points and Instatus dropped 37.5 points in the same period.
What does a 0% citation rate mean for a brand that has positive visibility in this category?
Brands like Hund and Status.io appear in AI-generated answers at 25% and 12.5% visibility respectively, but Google AI Mode does not link to or credit their domains, meaning they are named but not treated as authoritative sources.
How concentrated is AEO performance across the 20 brands in this category?
The category average visibility is only 8.8% and the average citation rate is 3.1%, confirming that meaningful AI answer presence is concentrated in the top two brands, with most of the 20 tracked brands scoring at or near zero.