AEO for session replay software: AI search visibility ranking
How AI search engines rank session replay software by visibility and citations. 20 brands measured quarterly across Google AI Mode: which brands the AI names in answers, which domains it cites as sources, and how the leaders compare. Session replay software used to capture user journeys, troubleshoot UX issues, surface friction points, and pair qualitative behavior insights with product and website analytics. Composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →
Download this AEO ranking as a PDF
We'll email it to you. One-off send — no list, no follow-up, no surprise marketing.
When buyers inquire about Session replay software, AI engines frequently recommend LogRocket as the leader with a visibility rate of 75.0%. Other notable brands include Microsoft Clarity and Hotjar. This recognition reflects the impact these brands have within the analytics sector, providing comprehensive insights to businesses.
The rankings are shaped by the top sources referenced by AI engines, including cpoclub.com, youtube.com, and g2.com. These domains often serve as aggregator or review sites where users share experiences and feedback on various software solutions. This indicates that user reviews and discussions play a significant role in forming perceptions about the leading brands.
For buyers evaluating options from this list, it's essential to focus on aspects AI engines value, such as recent reviews and third-party validations. Prioritize brands that demonstrate topical authority in the Session replay software subcategory, as these tend to align with the insights gathered from diverse and respected sources.
At a glance
What we observed in this category
LogRocket leads the session replay software category with a visibility score of 75%, compared to the 20% category average, giving it a 12-rank jump from its previous position of 13th. Microsoft Clarity and Hotjar share second place at 62.5% visibility, but the gap between LogRocket and this pair is meaningful because it suggests Google AI Mode is anchoring on LogRocket as the primary reference point when answering category-level queries. Hotjar rose from 12.5% to 62.5% visibility, making it one of the fastest movers alongside LogRocket.
A sharp divergence exists between visibility and citation across the top brands. LogRocket, Microsoft Clarity, and Hotjar all hold 0% citation rates despite their high visibility scores, meaning AI names them frequently but does not link out to their domains. By contrast, Pendo holds 0% visibility but a 75% citation rate, and Quantum Metric holds 0% visibility but a 62.5% citation rate. These brands are being used as trusted reference sources while remaining largely absent from direct AI-generated brand mentions.
The top cited sources in this category include g2.com, reddit.com, youtube.com, cpoclub.com, and kirro.io, alongside brand-owned domains such as pendo.io, openreplay.com, and quantummetric.com. The presence of brand domains in the citation list alongside third-party review and community platforms indicates that Google AI Mode is drawing on a mixed content pool. OpenReplay (50% citation rate) and Pendo (75% citation rate) appear to be producing or hosting content that AI treats as authoritative reference material independent of their named visibility scores.
Movers & shakers since last refresh
Biggest visibility risers
-
LogRocket 0% → 75% · rank #13 → #1+75pp
-
Hotjar 12% → 62% · rank #10 → #3+50pp
-
Microsoft Clarity 25% → 62% · rank #4 → #2+38pp
Biggest visibility fallers
-
Smartlook 12% → 0% · rank #8 → #20-12pp
The AEO ranking
| # | Brand | Visibility | Citation | Top engine |
|---|---|---|---|---|
| 1 |
logrocket.com
|
75% | 0% | Google AI Mode |
LogRocket leads all brands at 75% visibility, nearly four times the 20% category average, but holds a 0% citation rate, meaning AI mentions it without linking to its domain. |
||||
| 2 |
clarity.microsoft.com
|
62% | 0% | Google AI Mode |
Microsoft Clarity sits at 62.5% visibility, level with Hotjar, up 37.5 points from its previous reading, yet carries a 0% citation rate matching the same gap seen in LogRocket. |
||||
| 3 |
hotjar.com
|
62% | 0% | Google AI Mode |
Hotjar jumped from 12.5% to 62.5% visibility, a 50-point rise, making it the second-largest visibility riser in the category while still recording no citations from Google AI Mode. |
||||
| 4 |
openreplay.com
|
38% | 50% | Google AI Mode |
OpenReplay achieves the strongest citation-to-visibility balance of the top five, with 37.5% visibility and a 50% citation rate, and its domain appears directly in the top cited sources list. |
||||
| 5 |
contentsquare.com
|
38% | 12% | Google AI Mode |
Contentsquare holds 37.5% visibility and a 12.5% citation rate, placing it fifth overall but well below OpenReplay on the citation dimension despite identical visibility scores. |
||||
| 6 |
fullstory.com
|
38% | 0% | Google AI Mode |
| 7 |
pendo.io
|
0% | 75% | Google AI Mode |
| 8 |
uxcam.com
|
12% | 38% | Google AI Mode |
| 9 |
amplitude.com
|
12% | 38% | Google AI Mode |
| 10 |
quantummetric.com
|
0% | 62% | Google AI Mode |
| 11 |
luckyorange.com
|
25% | 0% | Google AI Mode |
| 12 |
glassbox.com
|
0% | 50% | Google AI Mode |
| 13 |
mouseflow.com
|
12% | 0% | Google AI Mode |
| 14 |
heap.io
|
12% | 0% | Google AI Mode |
| 15 |
datadoghq.com
|
12% | 0% | Google AI Mode |
| 16 |
inspectlet.com
|
0% | 25% | Google AI Mode |
| 17 |
dynatrace.com
|
0% | 12% | Google AI Mode |
| 18 |
raygun.com
|
0% | 0% | Google AI Mode |
| 19 |
medallia.com
|
0% | 0% | Google AI Mode |
| 20 |
smartlook.com
|
0% | 0% | Google AI Mode |
Sources AI engines trust in this category
Across the 8 buyer-intent queries we ran on session replay software, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.
How to read this AEO ranking
Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.
Visibility = being named
A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer. More on visibility →
Citation rate = being trusted
Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence, different from being named. More on citation rate →
Top engine differs by brand
The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps. How AI engines pick sources →
AEO rankings move month to month
AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 90 days and refresh this page automatically. How AI search ranking works →
Run an AEO audit on your own session replay software brand
The brands above were curated from public market-leader lists. Want the same answer engine optimisation measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.
Frequently asked about AEO for session replay software
Who leads AI visibility in session replay software?
LogRocket leads with 75% visibility in Google AI Mode, nearly four times the 20% category average, after jumping 12 ranks from its previous position of 13th.
Which session replay brands are cited most by AI despite low visibility?
Pendo holds a 75% citation rate with 0% visibility, and Quantum Metric holds a 62.5% citation rate with 0% visibility, making both highly trusted as sources without being named in AI responses.
What sources does AI cite most for session replay software research?
The top cited sources include g2.com, reddit.com, youtube.com, cpoclub.com, kirro.io, and the brand-owned domains pendo.io, openreplay.com, and quantummetric.com.
Which session replay brands have seen the biggest recent visibility gains?
LogRocket rose 75 points (from 0% to 75%), Hotjar rose 50 points (from 12.5% to 62.5%), and Microsoft Clarity rose 37.5 points (from 25% to 62.5%) in the most recent period.
Is there a brand that lost significant AI visibility in this category?
Smartlook dropped 12 ranks (from 8th to 20th) with its visibility falling from 12.5% to 0%, making it the only recorded faller in the current dataset.
Does high AI visibility in session replay software correlate with high citation rates?
No. The top three brands by visibility (LogRocket, Microsoft Clarity, Hotjar) all carry 0% citation rates, while lower-visibility brands like Pendo and Quantum Metric dominate on citations.