AI Visibility Rankings · SaaS

Top 20 product feedback software by AI search visibility (2026)

Product feedback software used to collect feature requests, prioritize ideas, centralize customer input, and connect roadmap decisions to user demand and revenue impact. Ranked by a composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →

Refreshed Jun 07, 2026

Avg visibility across category

Avg citation rate

20/20

Brands successfully audited

At a glance

Category leader Canny 38% visibility · named in 3 of 8 AI answers

Most cited brand Zonka Feedback 50% citation rate · the AI's most-trusted source brand in product feedback software

Top cited domain cpoclub.com Referenced by AI across the product feedback software query set — the highest-leverage PR target in this category

Visibility spread 38pp Gap between top and bottom of the ranking · 15 brands at 0% (invisible to the AI)

What we observed in this categoryauto-generated

Canny leads the product feedback software category with a visibility score of 37.5%, more than triple the next-highest brand (Survicate at 25%) and seven times the category average of 5%. That gap is significant: it means Google AI Mode surfaces Canny in over a third of relevant queries while most competitors appear in none. Productboard, Aha!, and UserVoice — established names in the space — register zero visibility and zero citations, indicating AI Mode is effectively ignoring them in this category.

Visibility and citation diverge sharply across the top brands, revealing a split between brands that are named frequently and brands that are actually trusted as sources. Survicate holds the third-highest visibility (25%) but has a 0% citation rate, meaning AI mentions it without linking to it. Zonka Feedback inverts this pattern: its 12.5% visibility is below Survicate's, yet it carries a 50% citation rate — the highest in the category — suggesting AI treats its content as a reference rather than merely a subject. Frill shows a similar pattern with 0% visibility but a 25% citation rate.

Google AI Mode is the sole engine driving all top-brand performance in this audit, with every ranked brand listing it as their top engine. The cited sources list reveals AI is anchoring heavily on third-party and community content: cpoclub.com, reddit.com, and youtube.com appear alongside brand-owned domains like zonkafeedback.com, usersnap.com, and userback.io. This suggests AI Mode is blending editorial review content and community discussion with vendor-originated material when constructing responses about product feedback software.

Movers & shakers since last refresh

Biggest visibility risers

Canny 0% → 38% · rank #0 → #1
+38pp
Survicate 0% → 25% · rank #0 → #3
+25pp
Zonka Feedback 0% → 12% · rank #0 → #2
+12pp

The ranking

#	Brand	Visibility	Citation	Top engine
1	Canny canny.io	38%	12%	Google AI Mode
Canny's 37.5% visibility score is 7.5x the 5% category average, making it the dominant AI-visible brand, though its 12.5% citation rate sits at the category average.
2	Zonka Feedback zonkafeedback.com	12%	50%	Google AI Mode
Zonka Feedback's citation rate of 50% is the highest in the category, far exceeding its 12.5% visibility, indicating AI treats its domain as a trusted source more than a named brand.
3	Survicate survicate.com	25%	0%	Google AI Mode
Survicate's 25% visibility places it second on that metric, but its 0% citation rate means AI references it without ever linking to it as a source.
4	Usersnap usersnap.com	12%	25%	Google AI Mode
Usersnap achieves a balanced position with 12.5% visibility and a 25% citation rate, appearing in both brand mentions and the top cited sources list for the category.
5	Typeform typeform.com	12%	12%	Google AI Mode
Typeform sits at the category average on both visibility (12.5%) and citation (12.5%), showing no differentiation between its named presence and its sourcing authority in AI responses.
6	Frill frill.co	0%	25%	Google AI Mode
7	Pendo Listen pendo.io	0%	12%	Google AI Mode
8	Productboard productboard.com	0%	0%	Google AI Mode
9	Aha! aha.io	0%	0%	Google AI Mode
10	UserVoice uservoice.com	0%	0%	Google AI Mode
11	Dovetail dovetail.com	0%	0%	Google AI Mode
12	Savio savio.io	0%	0%	Google AI Mode
13	Upvoty upvoty.com	0%	0%	Google AI Mode
14	Feature Upvote featureupvote.com	0%	0%	Google AI Mode
15	Nolt nolt.io	0%	0%	Google AI Mode
16	Qualtrics qualtrics.com	0%	0%	Google AI Mode
17	Delighted delighted.com	0%	0%	Google AI Mode
18	UseResponse useresponse.com	0%	0%	Google AI Mode
19	FeedBear feedbear.com	0%	0%	Google AI Mode
20	Sleekplan sleekplan.com	0%	0%	Google AI Mode

Sources AI engines trust in this category

Across the 8 buyer-intent queries we ran on product feedback software, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.

cpoclub.comyoutube.comuserback.ioreddit.comzonkafeedback.comfeaturebase.appusersnap.comrefiner.io

How to read this ranking

Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.

Visibility = being named

A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer.

Citation rate = being trusted

Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence — different from being named.

Top engine differs by brand

The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps.

Rankings move month to month

AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 30 days and refresh this page automatically.

Get your own product feedback software brand audited

The brands above were curated from public market-leader lists. Want the same measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.

Audit your product feedback software brand → Browse all rankings Methodology →

Frequently asked about product feedback software AI visibility

Who leads AI visibility in product feedback software?

Canny leads with a 37.5% visibility score, more than triple the second-ranked Survicate at 25% and seven times the 5% category average.

Which brand is cited most often by Google AI Mode in this category?

Zonka Feedback holds the highest citation rate at 50%, despite having only 12.5% visibility — the sharpest citation-to-visibility ratio in the dataset.

What sources does Google AI Mode anchor on when answering product feedback software queries?

The top cited sources include third-party and community platforms such as cpoclub.com, reddit.com, and youtube.com, alongside vendor domains like zonkafeedback.com, usersnap.com, and userback.io.

Are major established players like Productboard or UserVoice visible in Google AI Mode for this category?

No — Productboard, Aha!, and UserVoice all register 0% visibility and 0% citation, meaning Google AI Mode is not surfacing them in product feedback software queries.

Can a brand have high citation rates without high visibility in this category?

Yes — Frill has 0% visibility but a 25% citation rate, and Zonka Feedback's citation rate (50%) far exceeds its visibility (12.5%), showing AI can treat a domain as a source without prominently naming the brand.

Which engine is driving AI visibility for product feedback software brands?

Google AI Mode is the top engine for every ranked brand in this audit, with no other engine contributing to the visibility or citation scores recorded.