AEO Rankings · Healthcare

AEO for patient scheduling software: AI search visibility ranking

By monitoraeo Last updated August 14, 2026 Refreshed every 90 days

How AI search engines rank patient scheduling software by visibility and citations. 20 brands measured quarterly across Google AI Mode: which brands the AI names in answers, which domains it cites as sources, and how the leaders compare. Patient scheduling platforms used by providers to manage appointments, reduce no-shows, coordinate calendars, and streamline front-desk operations across care settings. Composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →

Avg visibility across category

Avg citation rate

20/20

Brands successfully audited

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When asked by AI engines, Phreesia leads the conversation on Patient scheduling software, with Luma Health and Acuity Scheduling also frequently mentioned. Phreesia holds a visibility percentage of 37.5 among these engines, making it the standout choice according to ChatGPT, Claude, Perplexity, Gemini, and Google AI.

The current rankings are shaped by how often these AI engines cite certain domains, with waitwellsoftware.com, omnimd.com, and keragon.com leading the pack. Notably, these sources often function as aggregator or review sites, indicating a broad consensus or cross-referencing that supports their inclusion.

For buyers, this means focusing on brands that have strong, recent reviews and third-party validation, attributes that AI engines heavily favor. Consider brands that consistently feature in authoritative sources for Patient scheduling software, highlighting their credibility and topical authority within this healthcare subcategory.

At a glance

Category leader Phreesia 38% visibility · named in 3 of 8 AI answers

Most cited brand Phreesia 38% citation rate · the AI's most-trusted source brand in patient scheduling software

Top cited domain waitwellsoftware.com Referenced by AI across the patient scheduling software query set — the highest-leverage PR target in this category

Visibility spread 38pp Gap between top and bottom of the ranking · 14 brands at 0% (invisible to the AI)

What we observed in this category

Phreesia holds the top position in patient scheduling software AEO with a composite score of 37.5, matching both its visibility and citation percentages exactly. That alignment is rare in this category and meaningful: it rose from rank 4 to rank 1 with a citation delta of 25.0 points, suggesting Google AI Mode has moved from merely surfacing Phreesia to actively vouching for it. The category average visibility sits at just 6.2 percent, making Phreesia's 37.5 percent a gap of more than six times the norm.

Luma Health presents the sharpest divergence between visibility and citation in this dataset. It matches Phreesia on raw visibility at 37.5 percent but records zero citation, producing a composite score of 26.2 versus Phreesia's 37.5. NexHealth and SimplePractice share the same pattern, appearing in AI responses but receiving no citation credit. Conversely, Calendly and Zocdoc each carry a 12.5 percent citation rate despite zero visibility, meaning AI cites them as sources without surfacing them as named brand recommendations.

Google AI Mode is the dominant engine across every brand in this audit, with no other engine registering for any top-10 brand. The top cited sources list is notably sparse on brand-owned domains: only phreesia.com appears among the eight cited sources, with the remainder being third-party directories and review platforms such as softwarefinder.com, clearwaveinc.com, and omnimd.com. This pattern indicates Google AI Mode is anchoring its answers on aggregator and comparison content rather than vendor sites, which has direct implications for AEO strategy in this category.

Movers & shakers since last refresh

Biggest visibility risers

Phreesia 25% → 38% · rank #4 → #1
+12pp
Weave 0% → 12% · rank #14 → #4
+12pp

Biggest visibility fallers

Acuity Scheduling 62% → 12% · rank #1 → #3
-50pp
SimplePractice 50% → 12% · rank #3 → #6
-38pp
Luma Health 50% → 38% · rank #2 → #2
-12pp

The AEO ranking

#	Brand	Visibility	Citation	Top engine
1	Phreesia phreesia.com	38%	38%	Google AI Mode
Phreesia is the only brand in the top 10 where visibility and citation are equal at 37.5 percent, giving it a composite score six times the 6.2 percent category average.
2	Luma Health lumahealth.io	38%	0%	Google AI Mode
Luma Health matches Phreesia on visibility at 37.5 percent but holds zero citation, creating a 11.3-point composite gap that signals AI mentions it without trusting it as a source.
3	Acuity Scheduling acuityscheduling.com	12%	12%	Google AI Mode
Acuity Scheduling fell from rank 1 to rank 3 after losing 50 visibility points, yet its citation rate increased by 12.5 points, showing a split between brand surfacing and source trust.
4	Weave getweave.com	12%	12%	Google AI Mode
Weave is the biggest rank mover in the dataset, jumping from rank 14 to rank 4 with visibility and citation both rising 12.5 points from a prior baseline of zero.
5	NexHealth nexhealth.com	12%	0%	Google AI Mode
NexHealth has 12.5 percent visibility but zero citation, placing it in the same named-but-not-trusted tier as Luma Health and producing a composite score of just 8.8.
6	SimplePractice simplepractice.com	12%	0%	Google AI Mode
7	Calendly calendly.com	0%	12%	Google AI Mode
8	Zocdoc zocdoc.com	0%	12%	Google AI Mode
9	QGenda qgenda.com	0%	0%	Google AI Mode
10	eClinicalWorks eclinicalworks.com	0%	0%	Google AI Mode
11	Oracle Health oracle.com	0%	0%	Google AI Mode
12	Jane jane.app	0%	0%	Google AI Mode
13	PatientPop patientpop.com	0%	0%	Google AI Mode
14	athenahealth athenahealth.com	0%	0%	Google AI Mode
15	Epic epic.com	0%	0%	Google AI Mode
16	Solutionreach solutionreach.com	0%	0%	Google AI Mode
17	DrChrono drchrono.com	0%	0%	Google AI Mode
18	Practice Better practicebetter.io	0%	0%	Google AI Mode
19	Kyruus Health kyruushealth.com	0%	0%	Google AI Mode
20	AdvancedMD advancedmd.com	0%	0%	Google AI Mode

Sources AI engines trust in this category

Across the 8 buyer-intent queries we ran on patient scheduling software, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.

waitwellsoftware.comomnimd.comkeragon.comyoutube.comclearwaveinc.comsoftwarefinder.comwestcx.comphreesia.com

How to read this AEO ranking

Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.

Visibility = being named

A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer. More on visibility →

Citation rate = being trusted

Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence, different from being named. More on citation rate →

Top engine differs by brand

The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps. How AI engines pick sources →

AEO rankings move month to month

AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 90 days and refresh this page automatically. How AI search ranking works →

Run an AEO audit on your own patient scheduling software brand

The brands above were curated from public market-leader lists. Want the same answer engine optimisation measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.

Audit your patient scheduling software brand → Browse all AEO rankings Methodology →

Frequently asked about AEO for patient scheduling software

Who leads AEO in patient scheduling software right now?

Phreesia leads with a composite score of 37.5, having risen from rank 4 to rank 1 and recording a citation delta of 25.0 points in the most recent period. It is the only brand where visibility and citation are perfectly aligned.

What sources does Google AI Mode cite most for patient scheduling software research?

The top cited sources are predominantly third-party domains including waitwellsoftware.com, omnimd.com, softwarefinder.com, and clearwaveinc.com. Only phreesia.com appears as a brand-owned domain among the eight listed sources.

Which brands have high visibility but low citation in this category?

Luma Health (37.5 percent visibility, zero citation) and NexHealth (12.5 percent visibility, zero citation) are the clearest examples. SimplePractice shares the same pattern, also appearing in AI answers without receiving any citation credit.

Are any brands cited by AI without being recommended as named solutions?

Yes, Calendly and Zocdoc each carry a 12.5 percent citation rate but record zero visibility, meaning Google AI Mode references them as source material without surfacing them as recommended patient scheduling platforms.

Which brands have seen the biggest AEO shifts recently?

Weave is the biggest riser, moving from rank 14 to rank 4 with both visibility and citation gaining 12.5 points. Acuity Scheduling is the biggest faller, dropping from rank 1 to rank 3 after losing 50 visibility points.

How concentrated is AEO performance in the patient scheduling software category?

Performance is highly concentrated: the category average visibility is 6.2 percent, yet Phreesia and Luma Health each sit at 37.5 percent. Ten of the 20 tracked brands, including eClinicalWorks and QGenda, record zero on both visibility and citation.