Patient intake software: AI search visibility ranking (2026)
How AI search engines rank patient intake software by visibility and citations. 20 brands measured monthly across Google AI Mode: which brands the AI names in answers, which domains it cites as sources, and how the leaders compare. Patient intake software used to collect forms, insurance details, consents, history, and pre-visit information before appointments. Composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →
Refreshed Jun 12, 2026Download this ranking as a PDF
We'll email it to you. One-off send — no list, no follow-up, no surprise marketing.
At a glance
What we observed in this categoryauto-generated
NexHealth dominates this category with a composite score of 31.2, far ahead of second-ranked Mend at 8.8. The gap matters because NexHealth holds 12.5% visibility and a 75% citation rate, while the category average visibility sits at just 1.2% and average citation at 6.9%. This concentration means a single brand is capturing the overwhelming share of AI-generated trust signals, leaving the remaining 19 brands to compete for marginal exposure in Google AI Mode responses.
A clear divergence exists between being named and being cited as a trusted source. Mend matches NexHealth on visibility at 12.5% but carries a 0% citation rate, suggesting AI Mode mentions it without anchoring on its domain as a reference. Conversely, Jotform Health and Curogram each hold 0% visibility yet achieve 25% citation rates, meaning AI Mode pulls from their content as evidence without surfacing them as primary recommendations. This named-versus-trusted split is a defining structural pattern in this category.
Google AI Mode is the sole engine driving all ranked brands in this audit. The top cited sources include nexhealth.com, gartner.com, curogram.com, and third-party directories such as kyruushealth.com, ohmd.com, and doctorconnect.net. The presence of Gartner and multiple directory-style domains in the citation list suggests AI Mode anchors on authoritative review and aggregator content alongside vendor sites, which explains why brands with no direct visibility can still accumulate citation credit.
Movers & shakers since last refresh
Biggest visibility fallers
-
Mend 38% → 12% · rank #2 → #2-25pp
-
Phreesia 25% → 0% · rank #3 → #5-25pp
-
IntakeQ 12% → 0% · rank #5 → #6-12pp
The ranking
| # | Brand | Visibility | Citation | Top engine |
|---|---|---|---|---|
| 1 |
nexhealth.com
|
12% | 75% | Google AI Mode |
NexHealth leads all 20 brands with a 75% citation rate and 12.5% visibility, giving it a composite score of 31.2, more than three times its nearest competitor. |
||||
| 2 |
mend.com
|
12% | 0% | Google AI Mode |
Mend matches NexHealth on visibility at 12.5% but holds a 0% citation rate, and its visibility has fallen 25 points from the prior period, signalling weakening AI relevance. |
||||
| 3 |
jotform.com
|
0% | 25% | Google AI Mode |
Jotform Health achieves a 25% citation rate despite 0% visibility, placing it joint third on composite score at 7.5 and appearing only as a cited source, not a named recommendation. |
||||
| 4 |
curogram.com
|
0% | 25% | Google AI Mode |
Curogram mirrors Jotform Health exactly, with 0% visibility and a 25% citation rate producing the same composite score of 7.5, and its domain appears directly in the top cited sources list. |
||||
| 5 |
phreesia.com
|
0% | 12% | Google AI Mode |
Phreesia dropped two rank positions and lost 25 visibility points from the prior period, now sitting at 0% visibility and a 12.5% citation rate with a composite score of just 3.8. |
||||
| 6 |
intakeq.com
|
0% | 0% | Google AI Mode |
| 7 |
simplepractice.com
|
0% | 0% | Google AI Mode |
| 8 |
tebra.com
|
0% | 0% | Google AI Mode |
| 9 |
lumahealth.io
|
0% | 0% | Google AI Mode |
| 10 |
updox.com
|
0% | 0% | Google AI Mode |
| 11 |
solutionreach.com
|
0% | 0% | Google AI Mode |
| 12 |
doctible.com
|
0% | 0% | Google AI Mode |
| 13 |
patientpop.com
|
0% | 0% | Google AI Mode |
| 14 |
acuityscheduling.com
|
0% | 0% | Google AI Mode |
| 15 |
athenahealth.com
|
0% | 0% | Google AI Mode |
| 16 |
eclinicalworks.com
|
0% | 0% | Google AI Mode |
| 17 |
drchrono.com
|
0% | 0% | Google AI Mode |
| 18 |
carepatron.com
|
0% | 0% | Google AI Mode |
| 19 |
rectanglehealth.com
|
0% | 0% | Google AI Mode |
| 20 |
yosi.health
|
0% | 0% | Google AI Mode |
Sources AI engines trust in this category
Across the 8 buyer-intent queries we ran on patient intake software, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.
How to read this ranking
Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.
Visibility = being named
A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer.
Citation rate = being trusted
Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence — different from being named.
Top engine differs by brand
The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps.
Rankings move month to month
AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 30 days and refresh this page automatically.
Get your own patient intake software brand audited
The brands above were curated from public market-leader lists. Want the same measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.
Frequently asked about patient intake software AI visibility
Who leads AI visibility in patient intake software?
NexHealth leads with a composite score of 31.2, a 75% citation rate, and 12.5% visibility, all well above the category averages of 6.9% citation and 1.2% visibility.
Which brands are losing AI visibility in this category?
Mend, Phreesia, and IntakeQ are the three biggest fallers, with Mend and Phreesia each dropping 25 visibility points from the prior period and IntakeQ falling 12.5 points.
Can a brand be cited by AI Mode without appearing in AI-generated recommendations?
Yes. Jotform Health and Curogram both hold 0% visibility but achieve 25% citation rates, meaning Google AI Mode uses their content as source material without naming them as recommended products.
What sources does Google AI Mode cite most for patient intake software research?
The top cited sources include nexhealth.com, gartner.com, curogram.com, and directory-style domains such as kyruushealth.com, ohmd.com, and doctorconnect.net, indicating reliance on both vendor and aggregator content.
How concentrated is AI visibility across this category?
Visibility is highly concentrated. Only two of 20 brands hold any visibility at all (both at 12.5%), and the category average visibility is just 1.2%, with eight of the top ten brands scoring 0%.
Which engine drives AI visibility for patient intake software brands?
Google AI Mode is the top engine listed for every ranked brand in this audit, with no other engines contributing to the visibility or citation data recorded.