Patient intake software: AI search visibility ranking (2026)
How AI search engines rank patient intake software by visibility and citations. 20 brands measured monthly across Google AI Mode: which brands the AI names in answers, which domains it cites as sources, and how the leaders compare. Patient intake software used to collect forms, insurance details, consents, history, and pre-visit information before appointments. Composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →
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AI engines often point to Mend when buyers ask about patient intake software. As the leader in this category, Mend holds a high visibility percentage of 37.5. NexHealth and Curogram are also frequently mentioned as top brands, suggesting they are strong contenders worth evaluating.
The rankings reflect AI engines' reliance on sources like ohmd.com, getperspective.ai, and assortmenthealth.com. These platforms include aggregator and review sites, implying that brands cited most often have strong visibility and reputation across multiple expert domains.
For a buyer, this page suggests considering what AI engines value: recent reviews, sources with third-party validation, and topical authority in patient intake software. This evaluation approach can provide insights into brands with a robust market presence and innovative solutions.
At a glance
What we observed in this category
Mend holds a commanding lead with a visibility score of 37.5% and a composite score of 26.2, compared to the category average visibility of just 2.5%. No other brand comes close on visibility alone, making the gap between first and second place substantial rather than marginal. eClinicalWorks is the only other brand registering any visibility at all, at 12.5%, meaning the majority of the 20 tracked brands are essentially invisible in Google AI Mode narrative responses.
The clearest divergence in this dataset is between being named and being cited. Mend leads on visibility at 37.5% but holds a 0.0% citation rate, meaning it appears in AI-generated descriptions without receiving a source link. NexHealth and Curogram show the inverse pattern, each scoring 0.0% on visibility but 50.0% on citation, suggesting Google AI Mode references their domains as source material without surfacing them as named category leaders in its answers.
All ten tracked brands list Google AI Mode as their top engine, confirming the data is concentrated on a single AI surface. The top cited sources include third-party and niche domains such as ohmd.com, getperspective.ai, assorthealth.com, and emitrr.com alongside curogram.com and nexhealth.com. This pattern indicates Google AI Mode is anchoring its sourcing on specialist comparison and directory-style sites rather than defaulting to the established brand domains themselves.
Movers & shakers since last refresh
Biggest visibility risers
-
Mend 12% → 38% · rank #2 → #1+25pp
-
eClinicalWorks 0% → 12% · rank #16 → #4+12pp
Biggest visibility fallers
-
NexHealth 12% → 0% · rank #1 → #2-12pp
The ranking
| # | Brand | Visibility | Citation | Top engine |
|---|---|---|---|---|
| 1 |
mend.com
|
38% | 0% | Google AI Mode |
Mend leads all brands with 37.5% visibility, 15 times the category average, but its 0.0% citation rate means it is named without being sourced. |
||||
| 2 |
nexhealth.com
|
0% | 50% | Google AI Mode |
NexHealth carries a 50.0% citation rate despite 0.0% visibility, and it fell from rank 1 with a visibility delta of -12.5% since the previous period. |
||||
| 3 |
curogram.com
|
0% | 50% | Google AI Mode |
Curogram matches NexHealth exactly with 0.0% visibility and 50.0% citation, and its domain appears directly in the top cited sources list for this category. |
||||
| 4 |
eclinicalworks.com
|
12% | 0% | Google AI Mode |
eClinicalWorks jumped 12 rank positions from 16 to 4, gaining 12.5% visibility from zero, though its citation rate remains at 0.0%. |
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| 5 |
athenahealth.com
|
0% | 12% | Google AI Mode |
athenahealth sits at rank 5 with a composite score of 3.8, recording only a 12.5% citation rate and no visibility in Google AI Mode responses. |
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| 6 |
solutionreach.com
|
0% | 12% | Google AI Mode |
| 7 |
jotform.com
|
0% | 0% | Google AI Mode |
| 8 |
phreesia.com
|
0% | 0% | Google AI Mode |
| 9 |
doctible.com
|
0% | 0% | Google AI Mode |
| 10 |
patientpop.com
|
0% | 0% | Google AI Mode |
| 11 |
acuityscheduling.com
|
0% | 0% | Google AI Mode |
| 12 |
drchrono.com
|
0% | 0% | Google AI Mode |
| 13 |
intakeq.com
|
0% | 0% | Google AI Mode |
| 14 |
simplepractice.com
|
0% | 0% | Google AI Mode |
| 15 |
updox.com
|
0% | 0% | Google AI Mode |
| 16 |
carepatron.com
|
0% | 0% | Google AI Mode |
| 17 |
rectanglehealth.com
|
0% | 0% | Google AI Mode |
| 18 |
yosi.health
|
0% | 0% | Google AI Mode |
| 19 |
tebra.com
|
0% | 0% | Google AI Mode |
| 20 |
lumahealth.io
|
0% | 0% | Google AI Mode |
Sources AI engines trust in this category
Across the 8 buyer-intent queries we ran on patient intake software, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.
How to read this ranking
Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.
Visibility = being named
A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer. More on visibility →
Citation rate = being trusted
Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence, different from being named. More on citation rate →
Top engine differs by brand
The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps. How AI engines pick sources →
Rankings move month to month
AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 30 days and refresh this page automatically. How AI search ranking works →
Get your own patient intake software brand audited
The brands above were curated from public market-leader lists. Want the same measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.
Frequently asked about patient intake software AI visibility
Who leads AI visibility in patient intake software?
Mend leads with a visibility score of 37.5% and a composite score of 26.2, far ahead of the category average visibility of 2.5%. No other brand in the top 10 exceeds 12.5% visibility.
Which patient intake software brands are most cited by Google AI Mode?
NexHealth and Curogram share the highest citation rate at 50.0% each, despite both recording 0.0% on visibility. athenahealth and Solutionreach each hold a 12.5% citation rate.
What sources does Google AI Mode anchor on for patient intake software research?
The top cited sources include third-party and niche domains such as ohmd.com, getperspective.ai, assorthealth.com, and emitrr.com, alongside brand-owned domains curogram.com and nexhealth.com.
Which brands have risen most in AI visibility for patient intake software?
Mend gained 25.0 percentage points in visibility to reach 37.5%, moving from rank 2 to rank 1. eClinicalWorks rose 12 rank positions, gaining 12.5 percentage points from a base of zero.
Is there a difference between being named and being cited in this category?
Yes, the data shows a clear split. Mend is named frequently at 37.5% visibility but never cited as a source, while NexHealth and Curogram are cited as sources at 50.0% each but receive no named visibility in AI responses.
How concentrated is AI visibility across the 20 tracked brands in this category?
Visibility is highly concentrated. Only two of the 20 brands register any visibility at all, Mend at 37.5% and eClinicalWorks at 12.5%, while the remaining brands all record 0.0% visibility.