Patient engagement software: AI search visibility ranking (2026)
How AI search engines rank patient engagement software by visibility and citations. 20 brands measured monthly across Google AI Mode: which brands the AI names in answers, which domains it cites as sources, and how the leaders compare. Healthcare engagement platforms used to automate reminders, capture intake, support telehealth, collect feedback, and improve patient communication and retention. Composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →
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At a glance
What we observed in this categoryauto-generated
OhMD leads the patient engagement software category with a composite score of 47.5, nearly 2.7 times higher than the second-ranked Klara at 17.5. Both brands share identical visibility at 25.0%, but OhMD's 100% citation rate creates a decisive gap that Klara cannot close with 0% citations. At a category average visibility of just 4.4%, OhMD's dominance is stark — ten of the twenty tracked brands, including Solutionreach, Luma Health, and Podium, register zero visibility and zero citations.
A notable divergence exists between being named and being trusted as a source. Klara and Artera both appear in AI-generated responses at 25% and 12.5% visibility respectively, yet neither receives a single citation — meaning the AI mentions them without anchoring to their content. Conversely, NexHealth holds zero visibility but earns a 25% citation rate, indicating the AI pulls from its domain as a reference source without surfacing it in direct brand recommendations. Relatient mirrors this pattern at 0% visibility with 12.5% citations.
Google AI Mode is the top engine for every brand in this category without exception, suggesting the audit data reflects a single-engine landscape with no meaningful signal from alternative AI platforms. Among the top cited external sources, televox.com ranks first despite not appearing in the top 20 brands, alongside third-party directories like softwarefinder.com and niche content sites such as murphi.ai and medesk.net. This implies Google AI Mode is anchoring patient engagement software responses heavily on editorial and directory content rather than vendor-owned domains.
Movers & shakers since last refresh
Biggest visibility risers
-
OhMD 0% → 25% · rank #0 → #1+25pp
-
Klara 0% → 25% · rank #0 → #2+25pp
-
Phreesia 0% → 12% · rank #0 → #3+12pp
The ranking
| # | Brand | Visibility | Citation | Top engine |
|---|---|---|---|---|
| 1 |
ohmd.com
|
25% | 100% | Google AI Mode |
OhMD's 100% citation rate alongside 25% visibility gives it a composite score of 47.5 — 30 points clear of every other brand in the category. |
||||
| 2 |
klara.com
|
25% | 0% | Google AI Mode |
Klara matches OhMD's 25% visibility but earns zero citations, leaving its composite score at 17.5 versus OhMD's 47.5 — a direct consequence of citation absence. |
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| 3 |
phreesia.com
|
12% | 25% | Google AI Mode |
Phreesia's 12.5% visibility paired with a 25% citation rate produces a composite of 16.2, making it the most citation-efficient brand outside the top two. |
||||
| 4 |
getweave.com
|
12% | 12% | Google AI Mode |
Weave is the only brand ranked 4th or lower with both non-zero visibility (12.5%) and non-zero citations (12.5%), giving it a balanced but modest composite score of 12.5. |
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| 5 |
artera.io
|
12% | 0% | Google AI Mode |
Artera's 12.5% visibility with zero citations results in a composite of just 8.8, demonstrating that AI mentions without citation yield diminishing authority signals. |
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| 6 |
nexhealth.com
|
0% | 25% | Google AI Mode |
| 7 |
relatient.com
|
0% | 12% | Google AI Mode |
| 8 |
solutionreach.com
|
0% | 0% | Google AI Mode |
| 9 |
lumahealth.io
|
0% | 0% | Google AI Mode |
| 10 |
podium.com
|
0% | 0% | Google AI Mode |
| 11 |
demandforce.com
|
0% | 0% | Google AI Mode |
| 12 |
doctible.com
|
0% | 0% | Google AI Mode |
| 13 |
updox.com
|
0% | 0% | Google AI Mode |
| 14 |
sprucehealth.com
|
0% | 0% | Google AI Mode |
| 15 |
patientpop.com
|
0% | 0% | Google AI Mode |
| 16 |
yosi.health
|
0% | 0% | Google AI Mode |
| 17 |
healow.com
|
0% | 0% | Google AI Mode |
| 18 |
petal-health.com
|
0% | 0% | Google AI Mode |
| 19 |
bridgepatientportal.com
|
0% | 0% | Google AI Mode |
| 20 |
curogram.com
|
0% | 0% | Google AI Mode |
Sources AI engines trust in this category
Across the 8 buyer-intent queries we ran on patient engagement software, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.
How to read this ranking
Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.
Visibility = being named
A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer.
Citation rate = being trusted
Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence — different from being named.
Top engine differs by brand
The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps.
Rankings move month to month
AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 30 days and refresh this page automatically.
Get your own patient engagement software brand audited
The brands above were curated from public market-leader lists. Want the same measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.
Frequently asked about patient engagement software AI visibility
Who leads AI visibility in patient engagement software?
OhMD leads with a composite score of 47.5, driven by 25% visibility and a 100% citation rate — the only brand in the category to achieve full citation coverage.
What is the average AI visibility for patient engagement software brands?
The category average visibility is just 4.4% and average citation rate is 8.8%, with half of the top 10 brands registering zero visibility and zero citations.
What sources does Google AI Mode cite most for patient engagement software research?
The top cited sources include televox.com, ohmd.com, relias.com, doctorconnect.net, and softwarefinder.com — a mix of vendor, editorial, and directory domains, with televox.com ranking first despite not appearing in the top 20 brands.
Can a brand be cited by AI without appearing in its responses?
Yes — NexHealth has zero visibility but a 25% citation rate, and Relatient has zero visibility with 12.5% citations, showing AI can reference a domain as a source without naming the brand in its answers.
Which AI engine dominates visibility for patient engagement software brands?
Google AI Mode is the top engine for every single brand in the audit, with no alternative AI platform registering meaningful signal across the 20 tracked brands.
How does citation rate affect a brand's composite score in this category?
Citation rate has an outsized effect: Klara and OhMD share identical 25% visibility, but OhMD's 100% citation rate versus Klara's 0% produces composite scores of 47.5 versus 17.5 respectively.