Incident response platforms: AI search visibility ranking (2026)
How AI search engines rank incident response platforms by visibility and citations. 20 brands measured monthly across Google AI Mode: which brands the AI names in answers, which domains it cites as sources, and how the leaders compare. Security and operations platforms used to coordinate investigations, automate response steps, and manage incident workflows under pressure. Composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →
Refreshed Jun 14, 2026Download this ranking as a PDF
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At a glance
What we observed in this categoryauto-generated
Rootly leads the incident response platforms category with a composite score of 11.2, despite recording 0% visibility. Its lead comes entirely from a 37.5% citation rate, the only brand in the top 10 to register any citations at all. This creates a meaningful gap: ranks 2 through 4 (Tines, SIRP, FireHydrant) each score 8.8 on the composite but hold zero citations, meaning Rootly is the only brand Google AI Mode actively references as a trusted source in this category.
The divergence between visibility and citation is sharp across this category. Tines, SIRP, and FireHydrant all achieved 12.5% visibility each, suggesting Google AI Mode names them in responses, yet none received a single citation. Rootly, by contrast, earns citations without appearing in named brand lists. PagerDuty, Splunk SOAR, Cortex XSOAR, and ServiceNow Security Operations, all well-established market names, score zero on both metrics, indicating AI responses in this category are not anchoring on brand recognition or market share.
The top cited sources in this category are dominated by third-party and community platforms. Cybertriage.com leads, followed by YouTube, Reddit, KnowBe4, and GitHub. Only rootly.com appears among the top cited sources as a vendor domain. This pattern suggests Google AI Mode is drawing heavily on practitioner forums, tutorial content, and independent security resources rather than vendor documentation or analyst reports when constructing responses about incident response platforms.
Movers & shakers since last refresh
Biggest visibility risers
-
Tines 0% → 12% · rank #0 → #2+12pp
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SIRP 0% → 12% · rank #0 → #3+12pp
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FireHydrant 0% → 12% · rank #0 → #4+12pp
The ranking
| # | Brand | Visibility | Citation | Top engine |
|---|---|---|---|---|
| 1 |
rootly.com
|
0% | 38% | Google AI Mode |
Rootly holds the top composite score of 11.2 purely through a 37.5% citation rate, with 0% visibility, making it the sole cited vendor in the top 10. |
||||
| 2 |
tines.com
|
12% | 0% | Google AI Mode |
Tines matches SIRP and FireHydrant with a 12.5% visibility score and a composite of 8.8, but earns zero citations despite being named in AI responses. |
||||
| 3 |
sirp.io
|
12% | 0% | Google AI Mode |
SIRP shares the same 12.5% visibility and 8.8 composite as ranks 2 and 4, with no citation presence and no prior rank, making it a new entrant this period. |
||||
| 4 |
firehydrant.com
|
12% | 0% | Google AI Mode |
FireHydrant mirrors Tines and SIRP exactly at 12.5% visibility and 8.8 composite, with zero citations and no previous rank recorded in the dataset. |
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| 5 |
pagerduty.com
|
0% | 0% | Google AI Mode |
PagerDuty scores zero on all three metrics, visibility, citation, and composite, placing it level with Splunk SOAR, Cortex XSOAR, and ServiceNow despite its market profile. |
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| 6 |
splunk.com
|
0% | 0% | Google AI Mode |
| 7 |
paloaltonetworks.com
|
0% | 0% | Google AI Mode |
| 8 |
servicenow.com
|
0% | 0% | Google AI Mode |
| 9 |
dflabs.com
|
0% | 0% | Google AI Mode |
| 10 |
torq.io
|
0% | 0% | Google AI Mode |
| 11 |
google.com
|
0% | 0% | Google AI Mode |
| 12 |
swimlane.com
|
0% | 0% | Google AI Mode |
| 13 |
blinkops.com
|
0% | 0% | Google AI Mode |
| 14 |
ibm.com
|
0% | 0% | Google AI Mode |
| 15 |
d3security.com
|
0% | 0% | Google AI Mode |
| 16 |
rapid7.com
|
0% | 0% | Google AI Mode |
| 17 |
reliaquest.com
|
0% | 0% | Google AI Mode |
| 18 |
xmatters.com
|
0% | 0% | Google AI Mode |
| 19 |
bigpanda.io
|
0% | 0% | Google AI Mode |
| 20 |
shoreline.io
|
0% | 0% | Google AI Mode |
Sources AI engines trust in this category
Across the 8 buyer-intent queries we ran on incident response platforms, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.
How to read this ranking
Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.
Visibility = being named
A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer.
Citation rate = being trusted
Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence — different from being named.
Top engine differs by brand
The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps.
Rankings move month to month
AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 30 days and refresh this page automatically.
Get your own incident response platforms brand audited
The brands above were curated from public market-leader lists. Want the same measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.
Frequently asked about incident response platforms AI visibility
Who leads AI visibility in the incident response platforms category?
Rootly ranks first with a composite score of 11.2, driven entirely by a 37.5% citation rate. No other brand in the top 10 records any citations at all.
What sources does Google AI Mode cite most for incident response platform research?
The top cited sources are cybertriage.com, YouTube, Reddit, KnowBe4, GitHub, and wiz.io. Only rootly.com appears as a vendor domain in this cited source list.
Why do well-known brands like PagerDuty and Splunk SOAR score zero in AI visibility?
PagerDuty, Splunk SOAR, Cortex XSOAR, and ServiceNow Security Operations all record 0% visibility and 0% citation in this audit period, suggesting Google AI Mode is not anchoring on established market names in this category.
Which brands are new entrants to AI visibility in this category?
Tines, SIRP, and FireHydrant each moved from no previous rank to 12.5% visibility this period, representing the three largest visibility gains recorded in the dataset.
Is there a gap between which brands are named and which brands are cited by AI in this category?
Yes. Tines, SIRP, and FireHydrant are named in AI responses at 12.5% visibility each but receive zero citations. Rootly receives citations at 37.5% but records no visibility, showing a clear split between being named and being sourced.
How does the category average compare to the top performers?
Both average visibility and average citation sit at 1.9% across the 20 brands audited. Rootly's 37.5% citation rate and Tines, SIRP, and FireHydrant's 12.5% visibility each sit well above this category average.