Dispatch software: AI search visibility ranking (2026)
How AI search engines rank dispatch software by visibility and citations. 20 brands measured monthly across Google AI Mode: which brands the AI names in answers, which domains it cites as sources, and how the leaders compare. Dispatch software used to schedule crews, assign jobs, optimize routes, track field work, and coordinate service delivery in real time. Composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →
Refreshed Jun 15, 2026Download this ranking as a PDF
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At a glance
What we observed in this categoryauto-generated
FieldPulse holds the top composite score at 20.0 despite having only 12.5% visibility, because its citation rate of 37.5% is the highest in the category by a wide margin. Jobber and ServiceTitan both sit at 25.0% visibility but carry zero citation share, giving them identical composite scores of 17.5 and placing them behind FieldPulse. That gap between rank 1 and ranks 2 and 3 illustrates how citation weight can override raw visibility in determining composite standing.
Jobber and ServiceTitan are the clearest examples of divergence between being named and being trusted as a source. Both appear in AI responses at 25.0% frequency, well above the category average of 5.0%, yet neither earns a single citation. FieldPulse is the inverse case, its visibility fell from 25.0% to 12.5% this period, but its citation rate rose by 12.5 points to 37.5%, suggesting AI Mode treats it as a reference source rather than just a mentioned brand.
Every brand in the top 10 records Google AI Mode as its top engine, confirming that visibility in this category is concentrated on a single channel. The top cited sources include reddit.com, youtube.com, connecteam.com, and fieldpulse.com itself, pointing to community forums, video content, and operator-owned content as the primary anchors AI Mode draws on. Third-party aggregators such as geotab.com and specialist sites like truckbase.com and dispatchtms.com also appear, indicating the AI favours niche industry sources over broad software review platforms.
Movers & shakers since last refresh
Biggest visibility risers
-
ServiceTitan 12% → 25% · rank #3 → #3+12pp
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Onfleet 0% → 12% · rank #9 → #4+12pp
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FieldEdge 0% → 12% · rank #14 → #6+12pp
Biggest visibility fallers
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FieldPulse 25% → 12% · rank #2 → #1-12pp
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Jobber 38% → 25% · rank #1 → #2-12pp
The ranking
| # | Brand | Visibility | Citation | Top engine |
|---|---|---|---|---|
| 1 |
fieldpulse.com
|
12% | 38% | Google AI Mode |
FieldPulse leads on composite score (20.0) despite below-average visibility of 12.5%, driven entirely by a 37.5% citation rate that no other brand in the category matches. |
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| 2 |
jobber.com
|
25% | 0% | Google AI Mode |
Jobber shares the highest visibility in the category at 25.0%, five times the 5.0% average, but a 0.0% citation rate caps its composite score at 17.5. |
||||
| 3 |
servicetitan.com
|
25% | 0% | Google AI Mode |
ServiceTitan matches Jobber with 25.0% visibility and zero citations, and its visibility doubled from 12.5% last period, making it the most improved in raw appearance frequency. |
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| 4 |
onfleet.com
|
12% | 12% | Google AI Mode |
Onfleet jumped from rank 9 to rank 4 after moving from 0.0% to 12.5% on both visibility and citation, the only brand outside the top 3 to earn any citation share. |
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| 5 |
servicem8.com
|
12% | 0% | Google AI Mode |
ServiceM8 sits at 12.5% visibility, above the 5.0% category average, but a 0.0% citation rate and composite score of 8.8 place it well behind the citation-active brands. |
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| 6 |
fieldedge.com
|
12% | 0% | Google AI Mode |
| 7 |
servicepower.com
|
0% | 0% | Google AI Mode |
| 8 |
tracktik.com
|
0% | 0% | Google AI Mode |
| 9 |
jungleworks.com
|
0% | 0% | Google AI Mode |
| 10 |
reachoutsuite.com
|
0% | 0% | Google AI Mode |
| 11 |
loc8.com.au
|
0% | 0% | Google AI Mode |
| 12 |
zuper.co
|
0% | 0% | Google AI Mode |
| 13 |
housecallpro.com
|
0% | 0% | Google AI Mode |
| 14 |
servicefusion.com
|
0% | 0% | Google AI Mode |
| 15 |
workiz.com
|
0% | 0% | Google AI Mode |
| 16 |
razorsync.com
|
0% | 0% | Google AI Mode |
| 17 |
kickserv.com
|
0% | 0% | Google AI Mode |
| 18 |
commusoft.us
|
0% | 0% | Google AI Mode |
| 19 |
skedulo.com
|
0% | 0% | Google AI Mode |
| 20 |
oracle.com
|
0% | 0% | Google AI Mode |
Sources AI engines trust in this category
Across the 8 buyer-intent queries we ran on dispatch software, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.
How to read this ranking
Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.
Visibility = being named
A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer.
Citation rate = being trusted
Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence — different from being named.
Top engine differs by brand
The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps.
Rankings move month to month
AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 30 days and refresh this page automatically.
Get your own dispatch software brand audited
The brands above were curated from public market-leader lists. Want the same measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.
Frequently asked about dispatch software AI visibility
Who leads AI visibility in dispatch software?
FieldPulse leads on composite score (20.0), though Jobber and ServiceTitan both outrank it on raw visibility at 25.0% each versus FieldPulse's 12.5%.
Which dispatch software brand is cited most often by Google AI Mode?
FieldPulse has the highest citation rate in the category at 37.5%, more than double the next cited brand, Onfleet, at 12.5%.
What sources does AI cite most for dispatch software research?
The top cited sources are reddit.com, youtube.com, connecteam.com, geotab.com, fieldpulse.com, pcssoft.com, truckbase.com, and dispatchtms.com, a mix of community, video, and niche industry sites.
Is there a meaningful gap between being named and being cited in this category?
Yes. Jobber and ServiceTitan each appear at 25.0% visibility but hold 0.0% citation share, while FieldPulse achieves the reverse with lower visibility but the highest citation rate.
Which brands are rising fastest in dispatch software AI visibility?
Onfleet gained the most rank positions, moving from rank 9 to rank 4, while ServiceTitan and FieldEdge each added 12.5 visibility points from a previous base of 0.0%.
How concentrated is AI visibility in this category across engines?
Visibility is entirely concentrated on Google AI Mode, which is listed as the top engine for every brand in the top 10 with no other engine recorded.