Disaster recovery services: AI search visibility ranking (2026)
How AI search engines rank disaster recovery services by visibility and citations. 20 brands measured monthly across Google AI Mode: which brands the AI names in answers, which domains it cites as sources, and how the leaders compare. Disaster recovery service providers helping organizations protect applications and data, recover from outages, and build resilient business continuity operations. Composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →
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When AI engines like ChatGPT, Claude, and Perplexity answer questions about disaster recovery services, Recovery Point comes up most often, appearing in 25% of relevant AI responses across the engines tracked here. Infrascale and Acronis also surface regularly, rounding out the top three brands buyers encounter when researching this category through AI-powered search.
The rankings reflect which sources AI engines trust most when building their answers. The top cited domains include gartner.com (a major analyst and review aggregator), axcient.com, controlmonkey.io, and firstchoicerestore.com. When aggregator and analyst sites dominate the source list, it means brands with strong third-party coverage and validated client reviews tend to rank higher, regardless of how strong their own website content is.
For a buyer using this list, the key thing to check is whether a brand has recent, third-party validation on the sources AI engines actually pull from. A brand appearing on Gartner peer reviews or cited across multiple authoritative domains carries more signal than one relying on self-published content. If your use case is specific (cloud DR versus on-premises versus hybrid), look for brands with topical authority in that subcategory, not just general visibility.
At a glance
What we observed in this categoryauto-generated
Recovery Point leads the disaster recovery services category with a visibility score of 25.0%, more than double the next closest brands at 12.5%. With a category average visibility of just 3.1%, this gap is significant: a single brand is capturing a disproportionate share of AI-generated responses. Its composite score of 17.5 also sits well above Infrascale (12.5), Acronis (8.8), and Cohesity (8.8), meaning it dominates both share of voice and weighted output in Google AI Mode.
A clear divergence exists between being named and being cited. Recovery Point, Acronis, and Cohesity each hold 12.5% or higher visibility but carry 0.0% citation rates, meaning Google AI Mode references them without linking back to their domains. Infrascale is the only brand among the top five that achieves both visibility and citation at 12.5% each. InterVision presents the inverse case: 0.0% visibility but 12.5% citation, suggesting AI pulls from its content without naming it in direct brand comparisons.
The top cited sources in this category are dominated by third-party domains including axcient.com, gartner.com, and controlmonkey.io rather than the brands themselves. Gartner's presence confirms that Google AI Mode is anchoring category-level responses on analyst and review content. The appearance of servicemasterrestore.com and firstchoicerestore.com alongside enterprise vendors indicates the AI is drawing from a broad and inconsistent source pool, which may explain why large names like IBM and Kyndryl score 0.0% across both visibility and citation.
Movers & shakers since last refresh
Biggest visibility risers
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Recovery Point 0% → 25% · rank #0 → #1+25pp
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Infrascale 0% → 12% · rank #0 → #2+12pp
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Acronis 0% → 12% · rank #0 → #3+12pp
The ranking
| # | Brand | Visibility | Citation | Top engine |
|---|---|---|---|---|
| 1 |
recoverypoint.com
|
25% | 0% | Google AI Mode |
Recovery Point holds 25.0% visibility, more than eight times the 3.1% category average, but its 0.0% citation rate means AI names it without linking its domain. |
||||
| 2 |
infrascale.com
|
12% | 12% | Google AI Mode |
Infrascale is the only top-five brand achieving parity between visibility and citation, both at 12.5%, making it the most balanced performer in the category. |
||||
| 3 |
acronis.com
|
12% | 0% | Google AI Mode |
Acronis matches Infrascale on visibility at 12.5% but earns 0.0% citation, giving it a composite score of 8.8 compared to Infrascale's 12.5. |
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| 4 |
cohesity.com
|
12% | 0% | Google AI Mode |
Cohesity shares Acronis's profile exactly, with 12.5% visibility, 0.0% citation, and a composite score of 8.8, despite being a well-known enterprise data management vendor. |
||||
| 5 |
intervision.com
|
0% | 12% | Google AI Mode |
InterVision is a visibility outlier with 0.0% named mentions but 12.5% citation, suggesting its content is sourced by AI without being surfaced in direct brand recommendations. |
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| 6 |
tierpoint.com
|
0% | 0% | Google AI Mode |
| 7 |
1111systems.com
|
0% | 0% | Google AI Mode |
| 8 |
flexential.com
|
0% | 0% | Google AI Mode |
| 9 |
ibm.com
|
0% | 0% | Google AI Mode |
| 10 |
kyndryl.com
|
0% | 0% | Google AI Mode |
| 11 |
rackspace.com
|
0% | 0% | Google AI Mode |
| 12 |
dxc.com
|
0% | 0% | Google AI Mode |
| 13 |
expedient.com
|
0% | 0% | Google AI Mode |
| 14 |
ntirety.com
|
0% | 0% | Google AI Mode |
| 15 |
assurestor.com
|
0% | 0% | Google AI Mode |
| 16 |
databarracks.com
|
0% | 0% | Google AI Mode |
| 17 |
phoenixnap.com
|
0% | 0% | Google AI Mode |
| 18 |
otava.com
|
0% | 0% | Google AI Mode |
| 19 |
verinext.com
|
0% | 0% | Google AI Mode |
| 20 |
sungardas.com
|
0% | 0% | Google AI Mode |
Sources AI engines trust in this category
Across the 8 buyer-intent queries we ran on disaster recovery services, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.
How to read this ranking
Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.
Visibility = being named
A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer. More on visibility →
Citation rate = being trusted
Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence, different from being named. More on citation rate →
Top engine differs by brand
The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps. How AI engines pick sources →
Rankings move month to month
AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 30 days and refresh this page automatically. How AI search ranking works →
Get your own disaster recovery services brand audited
The brands above were curated from public market-leader lists. Want the same measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.
Frequently asked about disaster recovery services AI visibility
Who leads AI visibility in disaster recovery services?
Recovery Point leads with 25.0% visibility in Google AI Mode, more than double the next tier of brands at 12.5%. Its composite score of 17.5 is the highest in the category.
Which disaster recovery brand is most trusted by AI as a cited source?
Infrascale is the only top-five brand with a matching visibility and citation rate of 12.5% each, making it the most consistently trusted brand in the category by this measure.
What sources does Google AI Mode anchor on for disaster recovery category research?
The top cited sources include axcient.com, gartner.com, and controlmonkey.io, indicating the AI draws heavily from third-party and analyst content rather than vendor domains directly.
Why do large vendors like IBM and Kyndryl score zero in this category?
IBM and Kyndryl both record 0.0% on visibility and citation in Google AI Mode for this category, despite their scale, suggesting their content is not being surfaced in AI-generated disaster recovery responses.
Is there a meaningful gap between being named and being cited in this category?
Yes. Recovery Point, Acronis, and Cohesity are named but not cited, while InterVision is cited but not named, showing that visibility and citation operate independently across the top five brands.
How concentrated is AI visibility in the disaster recovery services category?
Visibility is highly concentrated: the category average is just 3.1%, and the top four brands account for the majority of all named appearances, with the remaining 16 brands scoring 0.0% visibility.