AEO for disaster recovery services: AI search visibility ranking
How AI search engines rank disaster recovery services by visibility and citations. 20 brands measured quarterly across Google AI Mode: which brands the AI names in answers, which domains it cites as sources, and how the leaders compare. Disaster recovery service providers helping organizations protect applications and data, recover from outages, and build resilient business continuity operations. Composite score: 70% visibility (% of AI answers naming the brand) + 30% citation rate (% citing the brand's domain). Full methodology →
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When buyers inquire about Disaster recovery services, AI engines consistently highlight Acronis as the leader in this category, with a visibility percentage of 25.0. Other prominent brands that often come up in discussions include TierPoint and Recovery Point. Acronis's leadership is reflected in both its visibility and citation percentages, making it a top choice for those seeking reliable recovery options.
The reasons behind these rankings largely stem from key sources like eon.io, gartner.com, and solutionsreview.com, which AI engines frequently cite. Many of these are aggregator and review sites, meaning they compile broad industry data and user feedback, providing a comprehensive outlook on the strengths and capabilities of each brand.
For those evaluating options in this list, it is crucial to consider what AI engines value: recent reviews and third-party validation are significant factors. Ensure the brand you choose has topical authority in the specific Disaster recovery subcategory that aligns with your needs, as this often reflects reliability and expertise in handling diverse recovery challenges.
At a glance
What we observed in this category
Acronis leads the disaster recovery services category with a composite score of 25.0, the only brand where visibility and citation are perfectly balanced at 25.0% each. TierPoint sits joint-first on visibility at 25.0% but its citation rate of 12.5% pulls its composite to 21.2, creating a meaningful gap. Recovery Point matches that 25.0% visibility figure yet records zero citations, leaving it third at 17.5. The category average visibility of 4.4% shows how concentrated the top three positions are relative to the remaining field.
The divergence between being named and being cited is stark across this category. Recovery Point appears in one-quarter of AI responses but receives no citations at all, suggesting AI surfaces it as a brand name without anchoring to its own content. Infrascale and Cohesity show the inverse pattern, each holding 0.0% visibility while still generating 12.5% citation rates, meaning AI cites their content or third-party references to them without naming them directly in answers. IBM similarly holds 12.5% visibility but zero citations, reinforcing this named-versus-trusted split.
All ten ranked brands share Google AI Mode as their top engine, confirming this is effectively a single-engine category in the current audit window. The cited sources list is dominated by third-party authorities including gartner.com, solutionsreview.com, and datacentremagazine.com, alongside vendor-adjacent content from eon.io and n2ws.com. The presence of request.angi.com and guideflow.com suggests AI is pulling from a wide and uneven source pool, which partly explains why citation outcomes are decoupled from brand visibility for several competitors.
Movers & shakers since last refresh
Biggest visibility risers
-
TierPoint 0% → 25% · rank #6 → #2+25pp
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Acronis 12% → 25% · rank #3 → #1+12pp
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IBM 0% → 12% · rank #9 → #4+12pp
Biggest visibility fallers
-
Infrascale 12% → 0% · rank #2 → #5-12pp
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Cohesity 12% → 0% · rank #4 → #6-12pp
The AEO ranking
| # | Brand | Visibility | Citation | Top engine |
|---|---|---|---|---|
| 1 |
acronis.com
|
25% | 25% | Google AI Mode |
Acronis is the only top-5 brand with matched visibility and citation at 25.0% each, placing its composite score 4.7 points above the nearest rival TierPoint. |
||||
| 2 |
tierpoint.com
|
25% | 12% | Google AI Mode |
TierPoint rose four rank positions and gained 25.0 visibility points in this period, but its citation rate of 12.5% trails its visibility, capping its composite at 21.2. |
||||
| 3 |
recoverypoint.com
|
25% | 0% | Google AI Mode |
Recovery Point matches Acronis and TierPoint on visibility at 25.0% but records zero citations, the largest visibility-to-citation gap among any brand in the top five. |
||||
| 4 |
ibm.com
|
12% | 0% | Google AI Mode |
IBM recovered from rank 9 to rank 4 with a 12.5-point visibility gain, yet it holds zero citations, leaving its composite at 8.8 against a category average of 4.4. |
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| 5 |
infrascale.com
|
0% | 12% | Google AI Mode |
Infrascale fell from rank 2 to rank 5 after losing all 12.5 visibility points, yet retains a 12.5% citation rate, giving it a composite of just 3.8 on citation alone. |
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| 6 |
cohesity.com
|
0% | 12% | Google AI Mode |
| 7 |
intervision.com
|
0% | 12% | Google AI Mode |
| 8 |
1111systems.com
|
0% | 0% | Google AI Mode |
| 9 |
flexential.com
|
0% | 0% | Google AI Mode |
| 10 |
kyndryl.com
|
0% | 0% | Google AI Mode |
| 11 |
rackspace.com
|
0% | 0% | Google AI Mode |
| 12 |
dxc.com
|
0% | 0% | Google AI Mode |
| 13 |
expedient.com
|
0% | 0% | Google AI Mode |
| 14 |
ntirety.com
|
0% | 0% | Google AI Mode |
| 15 |
assurestor.com
|
0% | 0% | Google AI Mode |
| 16 |
databarracks.com
|
0% | 0% | Google AI Mode |
| 17 |
phoenixnap.com
|
0% | 0% | Google AI Mode |
| 18 |
otava.com
|
0% | 0% | Google AI Mode |
| 19 |
verinext.com
|
0% | 0% | Google AI Mode |
| 20 |
sungardas.com
|
0% | 0% | Google AI Mode |
Sources AI engines trust in this category
Across the 8 buyer-intent queries we ran on disaster recovery services, these are the domains Google AI Mode cited most often. If you're not on this list — or if your competitors are — that's a concrete PR / linkbuilding target.
How to read this AEO ranking
Four things worth knowing before you act on the numbers above. These are the same definitions across every industry page — for category-specific observations, see the What we observed section above (where available) and the per-brand insights inline in the ranking.
Visibility = being named
A brand's visibility % is the share of AI answers that mention it by name in the response prose. This is who AI engines actively recommend to the buyer. More on visibility →
Citation rate = being trusted
Citation rate is the share of AI answers that include the brand's domain as a clickable source link. This is what the AI treats as authoritative evidence, different from being named. More on citation rate →
Top engine differs by brand
The "top engine" column shows which AI surface each brand performs best on. Big gaps between a brand's score across engines usually points to specific content or schema gaps. How AI engines pick sources →
AEO rankings move month to month
AI engines re-crawl and re-rank on shorter cycles than classical search. We re-audit every brand on this list at least every 90 days and refresh this page automatically. How AI search ranking works →
Run an AEO audit on your own disaster recovery services brand
The brands above were curated from public market-leader lists. Want the same answer engine optimisation measurement against your own brand — including the queries you appear on, which competitors get named instead, and a prioritised fix list? Run a free preview.
Frequently asked about AEO for disaster recovery services
Who leads AI visibility in disaster recovery services?
Acronis leads with a composite score of 25.0 and perfectly matched visibility and citation rates of 25.0% each. TierPoint and Recovery Point share the same 25.0% visibility figure but trail on citations.
Which brands are cited by AI but not prominently named in disaster recovery responses?
Infrascale, Cohesity, and InterVision each hold 0.0% visibility but 12.5% citation rates, meaning AI references their content or mentions them in source links without surfacing them as named answers.
What sources does AI cite most for disaster recovery services research?
The top cited sources include gartner.com, solutionsreview.com, datacentremagazine.com, eon.io, and n2ws.com, alongside less expected sources such as request.angi.com and guideflow.com.
Which engine dominates AI visibility for disaster recovery services brands?
Google AI Mode is the top engine for every one of the ten ranked brands in this audit, making it effectively the sole engine driving visibility and citation outcomes in this category.
Which brands saw the biggest visibility gains in the most recent period?
TierPoint gained 25.0 visibility points and rose four rank positions, while IBM gained 12.5 points and climbed from rank 9 to rank 4. Acronis also gained 12.5 visibility points to consolidate its first-place position.
How concentrated is AI visibility in disaster recovery services compared to the category average?
The category average visibility is just 4.4%, while the top three brands each hold 25.0% or 12.5%, showing that AI attention is heavily concentrated in a very small group of providers.